Contact Us
Questions about handmade goods or an order — we're here
If you need help with a piece, want to know whether a sold-out batch is coming back, or have a question about an existing order, write to us.
We respond to all messages within 24 to 48 business hours. During peak holiday weeks, replies may take a little longer — we appreciate your patience.
Order Information
If you're writing about an existing order, please include your order number and the email address used at checkout. This helps us find your details quickly.
Batch and Restock Questions
Sold out? Ask us. Because goods are made in small batches, we can usually tell you when the next run is expected.
Damaged or Faulty Items
If something arrives damaged, email us within 7 days with your order number and clear photos of the item and packaging. Our Returns & Exchange Policy explains the next steps.
Business Hours
Monday to Friday, excluding public holidays. Weekend messages are answered the next business day.